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The workshops allow members and non members to explore topics during a one day workshop.
You are advised to book early as workshops are often fully subscribed.
Dates, locations and more information about the courses can be found by following the links below.
You can also download a copy of
the 2008 workshops brochure
( File Size: 1.14 MB).
2008 Workshops
2008 Presenters' Profiles
Alternatively, you can download a Booking Form (File Size: 62 KB).
Workshop 01: How to use the Excellence Model
Workshop 02: How to design and implement an effective Balanced Scorecard
Workshop 03: How to identify and manage the organisation’s key processes
Workshop 04: How to use the Excellence Model, ISO9000 and other quality initiatives together
Workshop 05: How to prioritise and deliver improvement actions
Workshop 06: How to use benchmarking to improve performance
Workshop 07: Sustainable Development
Workshop 08: How to win and retain customers
Workshop 09: Using Business Continuity and BS25999
Workshop 10: How to measure and manage business performance
Workshop 11: How to develop leadership capacity throughout your organisation
Workshop 12: How to gain recognition using the Levels of Excellence Scheme (C2E and R4E)
Workshop 13: Introduction to Lean Six Sigma
Workshop 14: How to create a knowledge management strategy
Workshop 15: How to create and implement sustainable change
Workshop 16: How to transform an organisation's services through Systems Thinking
Workshop 17: Basic business planning
Additional Workshop: How to engage your people for Superior Performance
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