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ISO 9001 and TQM research

Carlo Frate is Head of Quality Management for the Animal Health and Veterinary Laboratories Agency (AHVLA), an executive agency of the Department for Environment, Food and Rural Affairs (DEFRA).

He is currently doing a dissertation for an MSc in Strategic Quality Management at Portsmouth University and is looking for organisations that are using ISO 9001 and Business Excellence principles to take part in a survey to assist with his research. We are supporting this initiative because we think the findings will be interesting.

Take the survey now. You can request the results from Carlo by submitting your email address at the end.