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Definition
Excellent organisations manage, develop and release the full potential of their people at an individual, team-based and organisational level. They promote fairness and equality and involve and empower their people. They care for, communicate, reward and recognise, in a way that motivates staff and builds commitment to using their skills and knowledge for the benefit of the organisation.
Criteria parts
People cover the following five criterion parts that should be addressed.
3a. People resources are planned, managed and improved
3b. People’s knowledge and competencies are identified, developed and sustained
3c. People are involved and empowered
3d. People and the organisation have a dialogue
3e. People are rewarded, recognised and cared for
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