Value comes from our individual and collective ability to transform knowledge into insights, action and results. Excellence One has been developed as a new way for individuals and organisations to access Approaches to Excellence and be exposed to the latest management practices.

Excellence One supports both your creativity and productivity and that of your organisation by:

• Providing direct access to a comprehensive set of resources (tools, learning sets on management practices and approaches to excellence, insights, case studies, and many more…) developed and validated by some of Europe's most respected organisations.
• Allowing direct access to the latest ideas and validated practices described by the organisations and people that have implemented them.
• Creating interactive opportunities that permit you to build networks with your peers, and put you in contact with people who set the pace in their organisations for achieving Excellence.

This is all structured around the EFQM Excellence Model and its vocabulary in order to provide the most relevant tools for organisations in Europe.

What is in Excellence One?

News and knowledge delivered directly to your computer, anytime, anywhere. Excellence One offers learning opportunities for what you need, when you need it; it provides innovative communication and collaboration possibilities that help you continuously improve.

The Learning Zone is where you access a variety of learning sets, insights and key approaches and practices that will help your organisation to excel. With more than 600 pages on key management practices adopted by the best organisations, you can:

• Understand and raise your awareness on management practices;
• Improve the performance of your organisation by applying management practices;
• Look for role model organisations and customise for special cases (over 40 insights from European Quality Award winners, prize winners and finalists described in depth);
• Learn more from reviews of current books and web sites.

Our editors and contributors continually update the News Zone with new articles on the latest ideas and validated practices, drawing on extensive management expertise and knowledge from the most respected organisations from all over Europe.

Articles cover:

• What the best organisations are doing in order to achieve excellence;
• What management practices are on the agenda of European organisations;
• News from the winning organisations.

It's easy to interact with the extensive network of specialists in the Networking Zone. Just log into Excellence One and collaborate with the community in a variety of ways:

• Discussion forums connect you directly to the full Excellence One community where you can interact with peers and experts.
• Ring of Friends is a smaller group of trusted peers where you can place a special request (Who could be a good consultant in the field of...? What software do you use for...? How do you apply...? How do you leverage the benefit from...? How do you maximise the impact of...? Would anyone have a presentation on...?). (available January 2002)
• Virtual Communities of Practice enable you to explore a topic during a few weeks with other like-minded participants with the support of an experience practice leader.

Requests for benchmarking partners will enable you to find the partner you're looking for to help you progress.

If you would like to contribute:

A big part of Excellence One is contributed by some of the most respected organisations in Europe. We welcome all initiatives of knowledge sharing and will be happy to discuss your contribution.